Transit
Every lift gate lowers.
Every appointment kept.
11,400 completed trips last month. Zero missed appointments.
Wheelchair-accessible vans and low-floor shuttles — door-to-door across county lines. Serving municipal transit authorities, hospital discharge teams, and Medicaid MCOs.
Numbers that pass a procurement audit.
Every metric below is drawn from verified operational data, available for review during RFP due diligence. No estimates.
On-Time Performance
Pickups within 8-minute window across all service zones — trailing 90 days.
Avg. Pickup Deviation
Mean absolute deviation from scheduled pickup time, fleet-wide.
Real-Time GPS Accuracy
Vehicle location accuracy radius for dispatch and client notification systems.
Driver Certification
Minimum training hours per driver: PASS certification, CPR, defensive driving, securement.
Trips Completed (Feb 2026)
Includes dialysis runs, discharge transport, standing medical orders, and ADA demand-response.
ADA Complaints Filed
Formal ADA Title II complaints received in the past 24 months across all contracted agencies.
ADA-spec vehicles. Every dimension documented.
MV-1 Accessible Van
Side-Entry Wheelchair Van
Ramp Width
32"
Cabin Height
58"
WC Capacity
2 chairs
Securement
Q-Straint 4-pt
Low-Floor Shuttle
Kneeling Bus · 14-Passenger
Floor Height
13"
Ramp Slope
1:4 max
Tie-downs
4 stations
Lift Capacity
800 lbs
Bariatric Stretcher Van
Non-Ambulatory Medical
Capacity
700 lbs
Cabin Width
62"
Oxygen
Onboard
NEMT Cert
State-licensed
49 CFR Part 37 · ADA Title II Compliance
All vehicles meet or exceed FTA ADA regulations for accessible fixed-route and demand-responsive service. Securement systems certified to WC19 wheelchair crash standard. Annual third-party compliance audits on file.
Every box checked.
Every audit passed.
Documentation available for RFP response, state procurement review, and CMS NEMT broker credentialing.
Full compliance with FTA ADA regulations (49 CFR Part 37 & 38). Demand-responsive service meets equivalent service standard.
Zero outstanding complaints in 24 months. Grievance procedure documented and posted per 28 CFR §35.107.
All drivers hold current PASS certification (320+ hours). Recertification every 3 years, tracked in fleet management system.
Enrolled provider with state Medicaid NEMT brokers in 4 states. EDI-capable dispatch integrates with LogistiCare and Modivcare.
Pre-employment, random, post-accident, and return-to-duty testing. Third-party MRO and consortium enrollment maintained.
Preventive maintenance on 30/60/90-day cycles. All securement systems inspected daily. Lift gate certification logged per trip.
143
Certified Drivers
320+
Training Hours / Driver
100%
Background Checked
4.91
Avg. Safety Rating
Organizations that depend on this.
"We needed a vendor that could survive a CMS audit. Transit had documentation on every vehicle, every driver, every trip. Our NEMT contract renewal was the smoothest we've had in twelve years."
Sandra Kowalczyk
Director of NEMT Operations
Keystone Managed Care Alliance, PA
"Discharge coordinators at our three campuses now book same-day rides through Transit's portal. Patient no-shows for follow-up dropped 34% in the first quarter. The lift gate deployment time is under 90 seconds."
Dr. Marcus Oduya
VP Patient Experience
Riverview Regional Health System, OH
Request a Service Assessment
We'll review your service area, trip volume, and ADA requirements, then deliver a written assessment within 3 business days.
Download Fleet Specs PDF
Full technical specifications for RFP response. Includes vehicle dimensions, securement certifications, and ADA compliance documentation.
11,400 trips completed last month · Zero missed appointments